Recurring work
nobody enjoys
-
Finding knowledge
Your team asks in its own words and gets the answer from manuals, contracts and minutes, with a reference to the source. How it works
-
Pre-answering requests
Recurring questions by email or ticket get a suggested reply. A person checks it and sends it.
-
Reading documents
Details from letters, forms and delivery notes end up where they belong instead of being typed in.
-
Summarising
Long threads, meetings and reports cut down to what matters.
Answers from your documents,
not from the internet
A language model does not know your company. It knows neither your manuals nor your contracts or your prices. Ask it anyway and it guesses. The remedy is a knowledge base the model searches first for every question. The technical term is retrieval-augmented generation, RAG for short.
- 1 · Ingest
- Your documents are split into sections and made searchable: manuals, contracts, minutes, wiki, tickets, folders on the server.
- 2 · Retrieve
- For every question the system picks out the matching passages, even if they use different words.
- 3 · Answer
- The language model writes the answer from exactly these passages and names the source.
-
No training needed
The model is not trained on your data. New documents can be found immediately, deleted ones disappear again.
-
Every answer with its source
Below the answer you see which document it came from. One click and you see the original.
-
Permissions stay
If you wish, everyone finds only what they may open in the original. The personnel file stays with HR.
-
Runs locally too
Knowledge base and language model can run entirely locally at your site or in a German data centre.
Your data stays
where you want it
We run language models locally at your site or in a German data centre. Your documents then do not end up with any third-party provider. If a cloud model is clearly better for a task, we tell you so, and also what happens to your data. The decision is yours.
Often it is a mix: confidential material stays with the local model, public texts may also be seen by a cloud model. If we operate the model for you, you sign a data processing agreement with us.
| Aspect | Local model | Cloud model |
|---|---|---|
| Where the data is processed | Locally at your site or in a German data centre | At the provider, depending on the contract also outside the EU |
| Quality | Good for searching, summarising and sorting | Strong even on long and difficult tasks |
| Cost | Server or hardware, no cost per request | No hardware of your own, cost per use |
| Who decides | You decide when a model is updated | The provider changes models and prices |
From the first conversation
to day-to-day operation
Advice
We find the processes where AI brings the most, and the ones where it has no business.
Initial consultation freeIntegration
Into your software, intranet or shop, via interfaces and with access only to the data the model needs.
Scope by agreementYour own AI servers
Local language models and knowledge base (RAG) on your own hardware, reachable only by your applications and your team.
Local or German data centreOperation
We keep models, servers and interfaces up to date and secure, and notice when something goes wrong.
OngoingTraining
Anyone using AI has to make sure their team can handle it; the EU AI Act has required this since February 2025. We show your people how to do it safely.
On site or remoteAnswered briefly
Do we need our own hardware?
Not necessarily. A local language model runs on a server with a graphics card locally at your site, or on a server in a German data centre that we operate for you. What you need depends on the model and on how many people use it. We work that out in the initial consultation.
Is a local model as good as ChatGPT or Claude?
For many tasks it is good enough: searching your own documents, summarising texts, sorting and pre-answering requests. For long and difficult texts the large cloud models are usually better. We tell you up front what to expect.
Do we have to train the model on our data?
No. With a knowledge base (RAG) the system looks up the matching passages in your documents for every question and passes only those to the model. The model itself stays unchanged. New or changed documents are therefore taken into account immediately.
What happens to our data?
With a local model it stays at your site or in our German data centre and is not used for training. With a cloud model we show you, before you decide, what the provider does with the data under its contract and where it processes it.
What does the EU AI Act require of us?
Since February 2025, companies that use AI must make sure their staff have sufficient AI literacy (Art. 4 AI Act). Which further obligations apply depends on the use case. You clarify the legal assessment with your legal advisers; we provide the technology and the training.
Do you also add AI to software you did not build?
Yes, as long as the software has an interface or can be extended. That includes shops, intranets and ticket systems.
What does it cost to get started?
The initial consultation is free. Afterwards you get a plan with effort and cost before we build anything.